Streamlining the Claims Experience on the go
Introducing the GoTime Driver, the first end-to-end intelligent self-service claims solution that accelerates a range of partial and total loss claims and repair processes, while delivering an improved vehicle owner experience.
Real-time Repair Tracking
Enhanced Shop Scheduling
Video Damage Capture
Full Android Support
An Intelligent Self-service Claims Solution
The solution streamlines the claims experience on the go, allowing policyholders to no longer be burdened with the hassle of appointments, paperwork or phone calls.
Based on data from current customers of the platform from other parts of the world, GoTime Driver delivers an exceptional customer experience with a high satisfaction rating of 9.2 out of 10.
Audatex Australia looks to increase this high level of customer experience by enhancing the platform to include added shop selection and repair features.
Overall, the platform can be tailored to match the look and feel of any insurer’s brand identity, allowing policyholders to get an estimate, schedule an appointment and track the repair.
With the majority of the population owning a smart phone, it’s undeniable that these devices have changed our way of life and how we conduct business. Businesses today are empowering their users with self-service technologies and we think the claims industry should be no different. With the introduction of GoTime Driver, our goal is to help evolve the property claims process by putting the control into the drivers’ hands.Ginger Babb